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Delete your account
- Tap your profile picture at the top of Today to open You.
- Scroll to the bottom and tap Delete account.
- Type DELETE and tap Delete my account.
This permanently deletes your account and everything Loam stores for it:
- workouts, runs, routes, lifts and sessions
- sleep, heart and body history synced from Apple Health
- meals, run plans, lift schedules and coach chats
- your profile, photo and Capital history
It can't be undone. Data in Apple Health stays on your iPhone. If you can't sign in, email us from the address on your account and we will delete it for you.
Disconnect Apple Health
In Loam: You > Devices & Apple Health, then tap Disconnect on Apple Health. Loam stops syncing. Data already imported stays in your account until you delete your account.
To change or remove Loam's access in iOS: open the Health app, tap your profile picture, then under Privacy tap Apps, then Loam, and turn off the categories you want.
Connected services
If you have connected a service such as WHOOP, disconnect it on the same screen: You > Devices & Apple Health, then Disconnect on that service. Loam stops importing from it. To remove data already imported, delete your account or email us.
Location, camera, photos and notifications
Change these in iOS Settings > Loam. Loam only uses location while you record a workout. Notifications can also be managed in You > Notifications.
Common questions
Where does my data come from?
Apple Health and anything that writes to it, like Apple Watch or a Garmin watch, plus what you record and log in Loam. Manage sources in You > Devices & Apple Health.
Why are some metrics missing?
Garmin and other watches reach Loam through Apple Health, so routes, HRV, VO2 max and other metrics can be missing when the maker doesn't share them. Some, like Garmin's Body Battery, never leave the maker's app. Loam uses what arrives and marks what doesn't. It doesn't make up data.
How is readiness calculated?
From your heart rate variability, resting heart rate and sleep, each compared with your own baseline rather than a generic average. A missing signal lowers confidence instead of guessing a number.
What is Capital?
One score for your overall fitness, built from seven pillars: cardio, strength, body composition, training, nutrition, sleep and daily movement. Each is scored 0 to 100 against published research for your age and sex, and 70 is the target. It moves slowly, so consistency is what builds it.
How do I change units or appearance?
You > Units switches between lb and mi or kg and km. You > Appearance switches between light, dark or your device setting.
I forgot my password.
On the sign-in screen, tap Forgot password? and follow the email. If it doesn't arrive, email us.
Is my data private?
Your data is private by default and never sold. Some features use service providers, including AI coaching. The Privacy Policy lists each one and what it receives.
Does Loam cost anything?
No. Loam is currently free.